Knowledge base · Updated April 2026
Help & FAQs
Everything you need to know before starting your Jersey Treasure Hunt.
Why players can trust NavQuest
- No app download required
- Secure third-party payment processing
- Email used for access, receipts and support
- Optional marketing only with consent
- Designed around public locations
- Safety-first gameplay
About the game
Game modes
Playing the game
Safety
Payments & access
Unlock NavQuest
Accounts & email
Privacy & marketing
Support
Still need help?
We've got you.
If something isn't working or you have a question, contact us and we'll get back to you as quickly as possible.
support@navquest.funTo help us resolve your issue faster, include:
- Your email
- Team name
- Game mode
- A short description
- Screenshots (if available)
We're here to make sure you have a great experience.
This FAQ is for guidance only and does not replace our Terms & Conditions.